How does Walmoo work
There are 3 touch points:
Business Portal
CRM web application (business.walmoo.com), where you can configure shop/venue/event, terminal, reward program settings and view customer’s profiles and activity/transaction statistics.
Mobile application
Android mobile app (Walmoo – mLoyalty), with which you can identify customers, register transaction/activity, add and redeem coupons & discounts and much more.
Customer
Customers, who have their online profile and NFC or QR code linked to that profile. They are using it to their profile and bonuses available.
Magic begins here
1. Customer identification
Walmoo mLoyalty mobile application can identify the customer’s profile using *NFC (Near Field Communication) tag or QR code.
2. Customers and their bonuses
After scanning customer’s ID the Walmoo mLoyalty app requests from the server and does provide info about the customer’s profile and their bonuses. It’s possible to redeem available coupons/stamps to get discounts on this purchase.
3. Ready!
After confirmation, mobile app registers the transaction/activity, stores it on our secure servers and the data is available online straight away.
Examples of different uses cases:
Stamp reward
Register check-in
Redeem bonus mode
Collaborate – check-in / redeem
Spend deposit / gift card
Edit customer profile
Is that all we got?
Of course not! There is a lot more!
Change modes
Choose Payments, Points, Time, Check-in, Feedback, Quick payments modes, to adjust to your needs.
Customer profile
View and edit customer profile information, change discount level, top-up deposit, add a coupon.
Register customers
Create new profiles for customers, link customer card to existing profile, link customer to your business.
And much more
Actually, Walmoo mLoyalty app has some other tricks in the pocket. That’s if you like some advanced stuff. Ask us more.
Tell us your needs and challenges:
